At Oral Hammaslääkärit, you can also receive treatment with a service voucher issued by your wellbeing services county. The service voucher can only be used to book appointments at some of our clinics, and available appointments are limited.

Note! We do not accept Kokonaishoidon palveluseteli (KOHO) service voucher provided by the city of Helsinki.

Booking an appointment with a service voucher

If you have a service voucher, you can only book an appointment at Oral by calling our customer service on 010 400 3400 (Mon–Fri 8 a.m.–5 p.m.). Please let us know at the beginning of the call that you have a service voucher.

As a service voucher customer, you cannot book an appointment through our website.

To book an appointment, we need the following information from you:

  • who issued the service voucher (wellbeing services county)
  • the services for which the service voucher has been issued
  • service voucher number
  • the period of validity of the service voucher

When you come to the appointment, be sure to bring the service voucher and any other patient information (e.g. X-rays) provided for the treatment visit.

Rescheduling or cancelling a service voucher appointment

Cancellation or rescheduling must be done no later than by 12 noon on the day before the day of the appointment. Late cancellations and unused appointments will be charged according to the booked time.

Service voucher appointments cannot be rescheduled on our website. You can reschedule your appointment by calling our customer service on +358 (0)10 400 3400 (Mon–Fri 8 a.m.–5 p.m.). You can cancel the appointment also in the MyOral service.

What is a service voucher? 

A service voucher is a payment commitment that a wellbeing services county grants for the purchase of social and healthcare services. Wellbeing services counties define the content and value of a service voucher.

With a service voucher, you can choose from private service providers approved by the wellbeing services county for the service voucher system. The service voucher is personal and indicates, among other things, the services to which the voucher has been issued, the service voucher number, the value of the service voucher and its period of validity.

The service voucher can only be used to book appointments at some of our clinics, and available appointments are limited.

Calls to our numbers starting with 010 cost the standard mobile phone charge or local network charge for Finnish landline and mobile connections.